WHAT OUR CLIENTS SAYING ...

Mcsullivan

Erin and team were professional, responsive, knowledgeable and overall a pleasure to work with. They kept the process moving from start to finish. Erin has a keen sense of the marketplace and as importantly of the local area (Jersey City).

Taylor

Erin did an outstanding job with sale of my commercial condo. Her pre-marketing and presentation of the unit were excellent. She kept the process moving with clear, consistent communication and great advice when any questions came up. I will absolutely work with Erin again for my next sale or purchase.

Michael C

Erin and her team were great to work with in selling our JC home. Erin knows this market well, was very clear in communications and made the process as seamless as possible. We appreciate the expectations she set and rightfully trusted her expertise. I would work with Erin and her team again!

Amanda N

We have worked with Erin and Russ for 4 years now (the purchase of 2 different homes, and will sell 1 home later this year). I don't have enough words to express what a joy it is to work with them. You would think that they were buying or selling their own home when you work with them. Home buying (especially when doing a big renovation) and selling are no easy feat. They are a constant guiding light during the process and we couldn't be more grateful to know them. You want to be able to trust who you work with and we absolutely do. They've made recommendations for contractors, lenders, inspectors, surveyors, etc. We cannot recommend them enough.

Kathryn M

Our experience selling our property with Erin was absolutely STELLAR. I don’t know how many times my husband and I said “I wish we had known Erin when we bought the house!” she answered emails and phone calls promptly, was always communicating with us and was transparent about her concerns. She was able to help us close quickly and efficiently despite unforeseen obstacles with the buyers and our former tenants. She’s knowledgeable about the area. She helped us connect to reputable inspectors, architects, lawyers and she’s an incredible negotiator. I highly recommend working with Erin. You’ll be so glad she’s in your corner. I know we were! Thank you Erin for all your hard work and dedication!

Alyssa M

Russ & the Downs Group have well earned each and every 5-star rating they have. Russ was recommended to us by a family friend and we could not be happier that we used him as a realtor or more grateful for everything Russ & the Downs Group have done for us. As new homeowners who were incredibly green on the entire home buying process - and who had extremely little knowledge of the areas we were looking at, having Russ as our realtor was the best decision we made. Russ is incredibly knowledgeable in the area and was able to answer all of our questions, big or small, easily and without any judgement. They even made the bidding, contract, and closing processes (things that we expected to be very stressful and confusing) so smooth and easy to understand. We could not be happier with our home and neighborhood and are so glad we had Russ by our side through the process!

Rhonda B

Positive: Professionalism, Quality, Responsiveness
We met Erin and Russ at one of their open houses nearly two years ago. When it was time to sell my home in Jersey City, facing an almost impossible timeline, we remembered the team that made such an immediate impression: Erin and Russell Downs. From the first minute, Erin let us know she would not only have our back but could get this transaction done. And done she did…a mere 12 days on the market to sell my home of 18 years. Erin and the Downs team guided each step of the way, helping to alleviate a beyond stressful situation. Our hands were held even though we didn’t realize it. From the first conversation to pricing, to market prep, to showings, to inspection, and finally to closing at a sale price that exceeded expectations…Erin and the Downs team steered the way. The Downs team has become our Forever Realtor.

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Jake

Erin did an excellent job helping us sell our home. She made the whole process easy to understand with her expertise and we always felt very supported because she is super responsive and has a fantastic team. With her guidance, we sold our home quickly and over asking price. Would definitely recommend Erin and her team, and will work with her again in the future!

Rebeca

We can’t speak highly enough of Erin and her Team as our real estate agent. Their professionalism, knowledge, honesty, integrity and hard work ethics are very much appreciated and respected. We just sold our home and They made what could have been a stressful and difficult process as seamless as could be. They are really listened, cares passionately about their job and their calming manner worked wonders for us.

MWitt

We sold two properties in under a year with Erin and her team. Everything was streamlined, efficient, and well managed. She keeps her clients best interest in mind at all times and makes sure the deal gets done (down to the last document and/or penny). If you are looking for a real estate agent in the Hudson County area you need to work with her team right now!

Crstina R

I have never seen any realtor be so passionate and knowledgeable as Erin. The execution, strategy, planning and constant communication skills applied made this transaction easy. You want your house to be sold at the right price and with high quality advertising. Look no more. You found her.

Kelly D

This review is way over due.
I can not Thank Erin and her team enough for helping us with the selling of our families home. Besides going through a sad time we were so far away and had no idea where to start. She was there in ever way. Supportive and knowledgeable. It was so fast and as smooth as possible. THANK YOU THANK YOU THANK YOU for everything. 🤗

Jon H

Erin and Russ are AMAZING!!! They helped us navigate a particularly complex transaction and managed to make the experience enjoyable! They are knowledgeable, super communicative, and a true joy to work with. They are our go-to for all things real estate from now on. We cannot recommend them highly enough!!!

Regina N

Amazing Amazing AMAZING realtor and team! Russ has a wealth of knowledge and prioritizes building genuine and lasting relationships with his clients vs operating on a transactional basis. This enables him to identify knowledge gaps and educate his clients so they make informed decisions and navigate the buying process with ease. He has a deep network of professionals for any and every need and is well regarded and respected in this industry. His level of customer service is unmatched which has been instrumental to my decision to move out of NY! He is my number one referral for everything NJ! You are good hands! Trust!

Tjpolito

Erin and her team did a great job assisting me with the sale of my home in Union City. Erin has great knowledge of the real estate market in Hudson County and beyond and was able to negotiate a great price on the sale. I would also like to highlight that her assistant, Regina, is a star. She stayed on top of all parties throughout the transaction process and made sure all deadlines were met in a timely fashion with no delays. Highly recommend Erin and her team to those looking for assistance with their real estate needs.

Gibson W

Erin and the Downs group are the smartest team of real estate and relationship professionals in the tri-state area. They not only helped me sell my condo in an expedient time but in short order helped me find and close on a multi-family in a prime location in Jersey City. Erin and the Downs Group provide enterprise level service and attention to detail that is unmatched. I would recommend them to any and everyone looking to sell and buy real estate.

Delcop

Erin and her team were outstanding. I was very impressed with their level of commitment and professionalism. I highly recommend them for being very knowledgeable, professionals, and most importantly for making the process easier and less stressful for me as the seller of this property. It was extremely helpful to have a whole team there to support me and assist me throughout this process. Than you ERIN and your team for making the process of selling a property and easy experience.

Etnyre O

Erin and the Downs group are the smartest team of real estate and relationship professionals in the tri-state area. They not only help me sell my condo in an expedient time but in short order helped me find and close on a multi-family in a prime location in Jersey City. Erin and the Downs Group provide enterprise level service and attention to detail that is unmatched. I would recommend them to any and everyone looking to sell and buy real estate.

Victoria G

Erin and her team were awesome! -Were on top of everything and always informed me of what was going on every step of the way. -Answered any questions or concerns I had -Always returned emails quickly and thoroughly -Helped me facilitate the whole process while I was 3000 miles across the country. If you're looking for a great realtor, I would definitely recommend Erin Downs!

Samantha D

The Downs Group was absolutely amazing!! Unbelievably professional, organized and prompt. I felt completely taken care of after my first meeting with Erin. Absolutely recommend!